Today’s telecommunications marketplace consists of much more than voice communication: text, voice, audio, music, images, photos, and video. Significant revenue streams are driven by a variety of new wireless services. Critical to all telecommunications providers is application uptime (business continuity, particularly application service availability). Significant dissatisfaction and loss of business can result if customers cannot hear a dial-tone, send a text, or access their account online. The HPE Shadowbase suite of software products provides an infrastructure to ensure the reliable delivery of services data from multiple system environments. Shadowbase solutions are selected by many telecommunications providers to meet these needs:business continuity (minimizing both planned and unplanned downtime), and for data distribution, data warehousing and real-time business intelligence.
Key HPE Shadowbase solution features for telecommunications include:
Support for integrating Shadowbase into the HPE OpenCall Intelligent Networking Services (INS) environment, including the Error Reporting and Diagnostics (EADS) subsystem