Customer Industries

Financial Services

• Banks manage account transactions, such as deposits, withdrawals, savings, and loans, and must be able to offer 24×7 services, requiring continuously available applications for online access to services.
• Shadowbase Business Continuity provides the banking industry a proven and disaster recovery plan for the highest levels of availability.

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Energy and Utility Services

Gas, nuclear, solar, and other forms of energy fuel today’s world.

• Production and delivery of these resources must operate continuously, 365 days a year, as must the IT systems which manage them.
• Shadowbase Business Continuity helps power the energy industry by providing redundant systems to ensure a real-time, continuously available application.
  • This, for example, can be used to recover from Ransomware attacks
• Shadowbase Data and Application Integration enables integrating various IT systems into a consolidated system such as a digital oilfield, which provides comprehensive and granular views of strategic and tactical data, simplifying operational management and analysis

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Healthcare Services

• Shadowbase Business Continuity can be used to recover from previously catastrophic disruptions such as Ransomware attacks
• Healthcare data is increasingly becoming more digital. Losing patient allergen or dosage data could result in death.
  • Shadowbase Zero Data Loss synchronous replication ensures continuous availability and that critical applications stay online.
• Fraudulent prescriptions are on the rise, which is evident by the opioid crisis.

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Manufacturing Services

• Every second a manufacturing line is stopped means lost revenue. Production must continue 24×7, while regulators ensure that products meet required specifications.
• It is also important to save product development data in case of any future incidents. For instance, if there were a lawsuit questioning if a product was defective, a company could create a report with the product’s specifications, proving it was created without any defects
  • Shadowbase Data and Application Integration consolidates data form various sources, and enables new applications to easily connect to existing operations. This can be used to create an archival database of product development data

Payment Application Solutions

• With the rise of e-commerce, payments became global and 24×7. Providers must meet increasing regulatory requirements while battling fraud.
• Shadowbase Business Continuity and Shadowbase Data and Application Integration provide a continuously available point of sale fraud detection architecture.

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Retail Services

• Retail companies must manage operations behind-the-scenes, including inventory, gift registry, sales promotions, point-of-sale, strategic analysis and tactical activities, e-commerce, and more using various applications such as BASE24™. Customers demand convenient 24×7 online shopping experiences.
• Shadowbase Data and Application Integration consolidates strategic and tactical data across platforms.
• This can help increase efficiency and enable analytics via a data lake / data mart / enterprise data warehouse

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Telecommunication Services

• Application availability is of the utmost importance
• Significant revenue streams are driven by a variety of wireless services. If cellular devices stopped working, emergencies would occur and be unreported, traffic jams would ensue as drivers could not use navigation apps, and many other types of communication problems would occur.
• Shadowbase Business Continuity provides extreme levels of availability, keeping critical cellular applications online and ensuring consistent revenue streams from customers even during a disaster.

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Trading and Brokerage Services

• Trading and brokerage services handle massive trade volumes and compete to provide the fastest trades. These providers require application availability and data consistency to ensure that the application continues processing and that billions of revenues are not lost during a transaction.
• Shadowbase Business Continuity provides extreme availability and Shadowbase Zero Data Loss synchronous replication ensures no data is lost.

Transportation and Other Services

• Route management systems must be completely accurate and continuously available. A single error or a second offline at the wrong time could result in a devastating crash.
• Shadowbase Business Continuity provides for service availability, data persistence, data consistency, and optimization.
• Real-time analytics for bookings, fare modeling, increasing customer satisfaction, along with regulatory compliance, constant operation, and passenger safety, are among the top concerns for the transportation industry

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